Isiqinisekiso soMgangatho we-ISO

Rhoqo ngoJanuwari lixesha lokuba inkampani iqhube isiqinisekiso somgangatho we-ISO. Ukuza kuthi ga ngoku, inkampani iququzelele bonke abasebenzi ukuba bafunde umxholo ofanelekileyo wesatifikethi se-BSI kite kunye nesatifikethi somgangatho wenkqubo yolawulo ye-ISO9001.

Qonda imbali yesatifikethi se-BSI kite kwaye uphucule ukuzithemba kwamashishini kwiimveliso zangaphandle

Ekupheleni kwenyanga ephelileyo, sigqibe uvavanyo lwesatifikethi se-BSI kite kunye nabathengi bethu. Sithatha eli thuba, masifunde ngemvelaphi yokusekwa kwe-BSI, ukuqina koqinisekiso lwekhayithi, kunye nokwamkelwa kwayo kumazwe ngamazwe. Vumela bonke abasebenzi Dinsen baqonde ukhuphiswano olomeleleyo imveliso yenkampani, ukwandisa ukuzithemba kwabo emsebenzini wabo, ingakumbi ukuzithemba imveliso kurhwebo lwangaphandle, kwaye ubonise Dinsen icala elingcono kubathengi.

Ndiphenjelelwe bubunkokeli, ndilungelelanise iimbono zabasebenzi beshishini lenkampani ekuphuhliseni abathengi: ukugxininisa ubuchwephesha babo, ukubonelela abathengi ngamathuba okuqonda iimveliso, ukuxoxa ngeembono ezithile kwisiqinisekiso se-BSI kite, okanye ubungqina bokuba sinokubonelela nge-En877, ASTMA888 kunye neminye imigangatho yezizwe ngezizwe kwimibhobho yentsimbi. Le ngcamango inceda ngokufanelekileyo oosomashishini benkampani ukuba benze izihloko eziqhelekileyo kunye nabathengi, inceda abathengi baqonde inkampani ngokunzulu, kwaye kwangaxeshanye bafezekise injongo yokugcina abathengi bexesha elide.

Unolwazi lwenkqubo yoqinisekiso lwe-ISO ukubonisa ulawulo lobuchwephesha lweshishini

I-ISO-International Organisation for Standardization yasekwa eGeneva, eSwitzerland ngoFebruwari 1947, njengomgangatho wamazwe ngamazwe owavotelwa yi-75% yamazwe angamalungu amakhulu, aquka amazwe angama-91 kunye ne-173 eyenziwe yikomiti yezemfundo.

Umxholo walo mgangatho uquka uluhlu olubanzi, ukusuka kwii-fasteners ezisisiseko, iibheringi, izinto ezahlukeneyo eziluhlaza ukuya kwiimveliso ezigqityiweyo kunye neemveliso ezigqityiweyo, kunye nemimandla yayo yobugcisa ibandakanya iteknoloji yolwazi, ukuthutha, ezolimo, ukhathalelo lwempilo kunye nokusingqongileyo. Umbutho ngamnye osebenzayo unesicwangciso sawo somsebenzi, odwelisa izinto eziqhelekileyo (iindlela zokuvavanya, isigama, iinkcukacha, iimfuno zokusebenza, njl. njl.) ekufuneka zenziwe. Umsebenzi ophambili we-ISO kukubonelela ngendlela yokuba abantu bafikelele kwimvumelwano malunga nokuqulunqwa kweMigangatho yeHlabathi.

NgoJanuwari wonyaka ngamnye, umbutho we-ISO uya kuba nomkomishinala eze kwinkampani ukuba aqhube udliwano-ndlebe kwaye ahlole umgangatho wolawulo lwenkampani ngendlela yemibuzo kunye neempendulo. Ukufumana isatifikethi se-ISO9001 kuya kunceda ukomeleza ucwangco lwenkampani, ukumanyanisa abasebenzi, kwenza abaphathi beenkampani bakwazi ukulawula ngokucacileyo iingxaki ezikhoyo, kwaye bancede ngokuqhubekayo nokuhlaziya kunye nokwandisa iindlela zolawulo.

Imigaqo kunye nokubaluleka kweSatifikethi se-ISO9001

1. Inkqubo yokulawula umgangatho ihambelana nemigangatho yamazwe ngamazwe, eluncedo kuphuhliso lweemarike kunye nophuhliso lwabathengi abatsha. Owona mgaqo uphambili kwinkqubo yoqinisekiso lwe-ISO9001 kukuba ingaba umthengi uphakathi. Amashishini anokufumana ngempumelelo esi satifikethi angqina ukuba ayahlangabezana ngokupheleleyo nale meko. Obu bubungqina obunamandla bokuba i-Dingchang ibeka abathengi kuqala kumsebenzi wokulandelela wokuphuhlisa abathengi abatsha kunye nokugcina abathengi abadala. Oku kukwasisiseko sokuthembela ngokuqinileyo kwabathengi bethu kuthi ixesha elide.
2. Ngexesha lenkqubo yokuqinisekiswa kwe-ISO9001, bonke abasebenzi kufuneka bathathe inxaxheba kwaye iinkokeli ziyakhokela. Oku kunceda amashishini aphucule umgangatho wawo, ulwazi, kunye nenqanaba lolawulo, kwaye anokuphucula ngokufanelekileyo ukusebenza kakuhle. Ngokusekwe kwiimfuno zesatifikethi se-ISO, iinkokeli zenkampani zilungelelanisa iitafile zabo zokusebenza kubo bonke abasebenzi, zabelane ngemodeli yokuzilawula yabasebenzi "PDCA", ukunceda bonke abasebenzi bagqibezele umsebenzi wabo ngokwesicwangciso, banike ingxelo rhoqo, kwaye bahlangabezane nemodeli yolawulo kunye ukusuka phezulu ukuya ezantsi ukwandisa utshintsho olusebenzayo lwenkampani.
3. Isiqinisekiso sigxininisa “inkqubo yenkqubo”, efuna iinkokeli zenkampani zenze indlela yolawulo ecwangcisiweyo kwaye ziqhubeke ziyiphucula. Oku kubandakanya wonke umntu okwinkampani ukuqonda yonke inkqubo yorhwebo, njengokulawula imveliso, ukongamela umgangatho, ulwakhiwo lokuhlola ulwakhiwo olurhabaxa, ukupakishwa, kunye nolawulo lonikezelo, njalo njalo, ukulawula ngokungqongqo ikhonkco ngalinye, nokulungiselela abasebenzi abakhethekileyo ukuba bathathe inxaxheba kuyo yonke inkqubo yee-odolo zabathengi. Kwangaxeshanye, abasebenzi bezoshishino bafuneka ukuba bafune impendulo yomthengi ngokukhawuleza emva kokuthengisa, bafumane oyena nobangela wengxaki, kwaye benze uphuculo oluqhubekayo. Lo mgaqo wenza ukuba inkampani incede abathengi baqale kwizinto ezinomdla kubathengi, balawule ngokungqongqo inqanaba lomgangatho wemveliso, kwaye bafezekise umphumo wokuphucula ukwaneliseka kwabathengi ngelixa inkampani ifumana inzuzo yezoqoqosho.
4. Umgaqo-nkqubo mawusekelwe kwiinyani. Ukunyaniseka kusoloko kusisixhobo esibukhali kunxibelelwano. Ukuqhubela phambili umsebenzi ngokuhambelana ngokungqongqo nomgaqo wesatifikethi, ngo-Oktobha, inkampani iququzelele bonke abasebenzi ukuba bahlolisise ii-imeyile zabathengi ezidlulileyo kwaye bahlalutye iingxaki zokuhlola iingxaki ezingakhange zifumaneke ngaphambili. Yahlula ukuba luhlobo luni lwemizamo abantu ekufuneka beyenze ukusombulula iingxaki kwindawo nganye, kwaye unike ingxelo yokwenyani kubathengi. Unyango olunzima lweengxaki zabathengi kunye nolawulo olungqongqo lomgangatho wemveliso yabathengi kuya kunceda ukuthatha inxaxheba kukhuphiswano olunje ngebhidi yeprojekthi enkulu kunye nezixhobo ezixhasayo zeeOEM ezibalulekileyo, ukuseka umfanekiso wenkampani, ukwandisa ukuthandwa kwenkampani, kunye nokufikelela kwizibonelelo zoluntu.
5. Fikelela kubudlelwane obanenzuzo ngokufanayo kunye nababoneleli. Njengenkampani yokurhweba yangaphandle, kubaluleke kakhulu ukwenza unxibelelwano oluzinzileyo lwe-triangular kunye nabavelisi kunye nabathengi. Ngaphantsi kwemvelaphi yesibetho, abathengi abanako ukuza ekuhlolweni komgangatho weempahla, bexhalabele ukuba umgangatho weempahla awukwazi ukuqinisekiswa. Ngesi sizathu, inkampani ilungiselela izixhobo zokuhlola umgangatho kwaye iqeqeshe abasebenzi bokuhlola umgangatho abaqeqeshiweyo. Ngaphambi kokuba iimpahla zipakishwe kwaye zithunyelwe, ziya kumzi-mveliso kuvavanyo olungqongqo kwaye Layisha idatha yomzobo ehambelanayo kumthengi, ukuze umgangatho womthengisi uqatshelwe ngumthengi, kwaye kuya kongeza kakhulu amanqaku ukuthembeka kwethu. Esi sisombululo sinceda abathengi kunye nababoneleli ukuba banciphise ukutshekishwa okufanayo kunye nokubonelela ngokulula kumacala omabini.

Shwankathela

I-DINSEN yokungenisa kunye nokuthengisa ngaphandle igxininise kwisatifikethi se-BSI kite kunye ne-ISO9001 yolawulo lwenkqubo yolawulo lwesiqinisekiso kwiminyaka yakutshanje. Enye kukwakha uphawu lombhobho we-DS kunye nokuzabalazela injongo yokunyuka kwemibhobho yaseTshayina; kwangaxeshanye, ukuze Dinsen ukuzeyisa ngcono, phantsi koncedo kunye neliso kwisatifikethi, asizange siyilibale injongo yokuqala umgangatho kuqala iminyaka emininzi. Kunxibelelwano kunye nentsebenziswano kunye nabathengi, sithumele iikhonsepthi zolawulo kunye neengqikelelo zemveliso kubathengi ukuze baphumelele ukuthembela kwabo kunye nokuthanda abathengi.