Kwiveki ephelile,Brock, umthengisi osukaI-DINSEN, waphula ngempumelelo irekhodi yokuhanjiswa ngokukhawuleza kwenkampani kunye nokusebenza kwakhe okugqwesileyo. Wayigqiba yonke inkqubo ukusuka kwi-odolo ukuya ekuhanjisweni ngeentsuku nje ze-13, nto leyo yatsala umdla kwinkampani.
Konke kwaqala ngenjikalanga eqhelekileyo xa uBrock wafumana iodolo engxamisekileyo evela kumthengi omdala. Ngenxa yexesha eliqinileyo leprojekthi yomthengi, babenethemba lokuba uBrock angalugqiba unikezelo ngexesha elifutshane. Emva kokuvavanya ngononophelo, uBrock wafumanisa ukuba kuya kuthatha ubuncinane iintsuku ezingama-20 ukugqiba umsebenzi ngokwenkqubo eqhelekileyo. Nangona kunjalo, iimfuno zabathengi ziyi-mission ka-Brock, kwaye u-Brock wagqiba ekubeni amkele umngeni ngenjongo yokugqiba ukuhanjiswa kwiintsuku ze-13! Phuma konke kwaye wenze imimangaliso ngenkonzo egqithileyo.
Ixesha linzima, umhla wokuqalisa iprojekthi umiselwe, kwaye ukuhanjiswa kwangethuba kweMibhobho ye-SML kuchaphazela ngokuthe ngqo inkqubela yeprojekthi. UBrock wayesazi ukuba uxanduva lwalunzima, ngoko wathabatha amanyathelo ngokukhawuleza. Okokuqala, kuxhomekeke kwiminyaka yakhe yobungcali kwiImibhobho ye-SML, wanxibelelana nesebe lemveliso yenkampani okokuqala ngqa ukuba afunde ngakumbi malunga ne-inventory kunye nomjikelo wemveliso. Wayeyazi inkqubo yokuvelisa kunye nexesha elifunekayo kwimibhobho ye-SML yeenkcazo ezahlukeneyo, kwaye inokugqiba ngokuchanekileyo ukuba yeyiphi imveliso enokuthunyelwa ngokukhawuleza kwaye kufuneka iveliswe ngokukhawuleza.
U-Brock ulandele yonke inkqubo yemveliso. Ngamava akhe atyebileyo, uncedise isebe lemveliso ekuphuculeni inkqubo yokuvelisa kunye nokusombulula iingxaki ezincinci kwinkqubo yokuvelisa. Ngokomzekelo, ekuveliseni uhlobo oluthile lwepayipi yensimbi ye-SML, kwafunyaniswa ukuba ukunikezelwa kwezinto eziluhlaza kunokulibaziseka ixesha elifutshane. Ngokuqonda kwakhe izinto eziphathekayo, u-Brock wanikezela ngokukhawuleza esinye isisombululo sokuqinisekisa ukuba imveliso ayizange ichaphazeleke kwaye umgangatho wemveliso uphelele ngokupheleleyo.
Ngokubhekiselele kuthutho elwandle, izakhono zobuchwephesha zikaBrock zasetyenziswa ngokupheleleyo. Wayesazi ukuba ulungiselelo lwesikhongozeli olufanelekileyo alukwazi nje ukusindisa iindleko zothutho, kodwa luphucule ukusebenza kakuhle kwezothutho. Wayila ngononophelo isicwangciso solungiselelo lwesikhongozeli ngokobungakanani, ubunzima kunye nobungakananiAmanzi emvula e-IronUmbhobho. Ngezibalo ezikrelekrele kunye noyilo,Jula i-ayiniukukhupha amanziimibhobhoyeenkcukacha ezahlukeneyo zacwangciswa ngokusondeleyo ukwandisa ukusetyenziswa kwesithuba sesikhongozeli. Ngelo xesha, waphinda waqwalasela ukuzinza kwempahla ngexesha lokuthutha ukuze kuqinisekiswe ukuba i-SML Pipe ayiyi konakala ngenxa yokuphazamiseka ngexesha lokuhamba kolwandle olude.
Kuyo yonke le nkqubo, uBrock ugcine unxibelelwano olusondeleyo nabathengi. Wanika ingxelo ngenkqubela yomyalelo kubathengi yonke imihla, kwaye wazisa abathengi ngazo zonke iinkcukacha ukusuka kwinkqubela yemveliso ukuya kumalungiselelo othutho elwandle ngexesha elifanelekileyo. Uyakwazi ukuphendula nayiphi na imibuzo umthengi anayo ngokukhawuleza nangobuchule. Le nkonzo ekuhleni kwaye ngexesha elifanelekileyo yenza abathengi bathembe uBrock kunye noDinsen. Umthengi uthe kwinkqubo yokusebenzisana noBrock, akukho mfuneko yakukhathazeka malunga nomyalelo konke konke, kuba uBrock unokuhlala ecinga ngeemeko ezahlukeneyo ezinokwenzeka kwangaphambili kwaye anike izisombululo.
Ekugqibeleni, ngemigudu kaBrock, iimpahla zathunyelwa ngokutyibilikayo kwiintsuku nje ze-13. Umthengi wayincoma le nkonzo isebenzayo, akancomanga kuphela isakhono sobuqu sikaBrock, kodwa wayenokuqonda okunzulu kwamandla ewonke eDinsen. Olu nikezelo lungummangaliso aluzange lusonjululwe kuphela iimfuno ezingxamisekileyo zomthengi, kodwa kwakhona laphumelela igama elihle kunye namathuba entsebenziswano ngakumbi eDinsen.
Kulo mzekelo, abasebenzi be-DINSEN baphenjelelwe ngokunzulu kwaye bafunda isimo sengqondo somsebenzi kaBrock. Iimpumelelo ezibalaseleyo zikaBrock ngeli xesha azenzekanga, kodwa zivela kwimigudu yakhe yonke:
Iiyure ezingama-24 kwi-intanethi, impendulo ngexesha elifanelekileyo: U-Brock uhlala egcina ifowuni yakhe evulekileyo, kwaye uya kukhangela ngononophelo ii-imeyile nangaphambi kokuba alale ukuze aqinisekise ukuba uphendula ulwazi lwabathengi kwaye usombulule iinkxalabo zabathengi ngokukhawuleza. UBrock ukhumbula ukuba ngobunye ubusuku malunga nentsimbi ye-11, umthengi wacela ukuguqulwa. U-Brock wavuka kwangoko ebhedini, wavula ikhompyuter, waguqula isicwangciso ngobusuku, kwaye ekugqibeleni wathumela isicwangciso esitsha kumthengi ngentsimbi yesi-2 ekuseni.
Ukuzinikela ngokupheleleyo, kugxininise kwiinkcukacha: Ukususela ngo-8:30 kusasa ukuya ku-6:30 ngokuhlwa, uBrock akazange aphume eofisini kwaye wazinikela ekuqhubeni iodolo. U-Brock waqwalasela ngononophelo lonke uxwebhu, elungisa rhoqo isicwangciso ngokweemfuno zabathengi, waza wazama ukugqibelela. Ngelo xesha, u-Brock waphantse walibala ubukho bexesha, kwaye kwakukho ingcamango enye engqondweni yakhe: ukuthunyelwa kufuneka kugqitywe ngexesha!
Ukugqithisa okulindelweyo kunye nokubonelela ngexabiso leemvakalelo: UBrock uyazi ukuba ukongeza ekuboneleleni ngeemveliso kunye neenkonzo ezikumgangatho ophezulu, kukwabalulekile ukuseka ubudlelwane obuhle nabathengi. UBrock unxibelelana nabathengi njengomhlobo, umamela ngomonde iimfuno zabathengi, kwaye unikezela ngeengcebiso zobuchwephesha ukwenza abathengi bazive bexatyisiwe kwaye behlonitshwa. Ngesinye isihlandlo, umthengi wayexhalabile ngenxa yoxinzelelo lwaloo msebenzi. UBrock uchithe iiyure ezimbini ezigcweleyo encokola naye ukuze amncede athomalalise uxinzelelo, kwaye ekugqibeleni waphumelela ukuthembela nokuqonda kwakhe.
Cinga ukuba abathengi bacinga ntoni kwaye ukhathazeke malunga nokuba abathengi bakhathazeke ngantoni: UBrock uhlala ecinga ngokwembono yabathengi kwaye uzama konke okusemandleni akhe ukuhlangabezana neemfuno zabathengi. UBrock uthatha inyathelo lokuqala lokubonelela ngeenkonzo ezongezelelekileyo kubathengi kunye nokunceda abathengi basombulule iingxaki ezahlukeneyo. Ngokuthe ngcembe uphumelela ukuthembela kunye nokuxhomekeka kwabathengi kwaye abe liqabane elingenakuphinda libuyiselwe kwiintliziyo zabathengi.
Ummangaliso: Ukuhanjiswa kugqitywe ngeentsuku ezili-13!
Ngemizamo engagungqiyo kaBrock neqela lakhe, uBrock woyisa ubunzima obuninzi kwaye ekugqibeleni wazisa iimveliso kubathengi zingaphelanga iintsuku ezili-13, iveki epheleleyo ngaphambi kwexesha elilindelekileyo lomthengi!
Umthengi uncome kakhulu ukusebenza kakuhle kuka-Brock kwaye wathi: "Inkonzo kaBrock igqithise oko uBrock ebekulindele. Akazange ancede u-Brock kuphela ukusombulula ingxaki engxamisekileyo, kodwa wenza ukuba u-Brock azive ubugcisa kunye nokunyaniseka kwe-DINSEN. UBrock ukholelwa ukuba intsebenziswano phakathi kwala macala mabini iya kusondela kwaye ibe mnandi ngakumbi kwixesha elizayo.
Ungalibali injongo yokuqala kwaye uqhubeke usiya phambili.La mava enze uBrock aqonde ngokunzulu ukuba logama nje uzimisele ukusebenza nzima, akukho nto ingenakwenzeka. I-DINSEN ikholelwa ukuba lo gama sihlala sibambelela kwimbono yenkonzo "ye-customer-centric" kwaye ngokuqhubekayo siphucula amandla ethu, siya kukwazi ukwenza imimangaliso emininzi!
Kwixesha elizayo, i-DINSEN iya kuqhubeka nokusebenza nzima ukubonelela abathengi ngeenkonzo ezingcono kunye nokudala ixabiso elikhulu kwinkampani!
Ixesha lokuposa: Feb-24-2025
